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Our service and support offerings are designed to be your smart alternative to the "double-consonant" electronics superstores of the world. Why do homeowners, CEO's, audio video enthusiasts and active families with crashing computers all agree we are better?
- When you purchase from us, we come to your home, install it, program it, and spend the time to teach you how to use it
- When you have a simple question, a complex service request, or anything in between, we answer the phone and if necessary, we will come to your home or office to resolve it
- We have the most courteous, professional, articulate and patient consultants and technicians available anywhere
- In many cases, we can offer same-day service
- Our prices are just as good if not even better than the 'others'
- Our consultants are factory-trained industry experts, who enjoy helping our customers
- We can answer all of your questions
- Our hourly fees are fair, reasonable and among some of the lowest in the industry
Here are some of the common service and support tasks we can provide:
- Addition of telephone, TV, and computer wiring and jacks
- Home theater setup
- Audio system upgrades
- Speaker and volume control installation and hookup
- HDTV delivery and setup - CRT, LCD, plasma, front & rear projection, screens
- DVD player setup
- Standby power supplies, battery backups and surge suppression
- Custom rack systems installation
- Custom cabling and interconnects for components
- Universal all-in-one remote control programming
- Wired or wireless PC networks
- DSL or cable modem configuration
- Installation and setup of routers and switches
- Firewall installation ad setup
- Virus removal and anti-virus protection setup
Professional service and support rates start at only $145 for an in-home service call including the first full hour on-site, and then only $50 per half hour for additional time charged in half hour increments. For an estimate on your present needs, please click here or call 904.224.1112.
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