Service & Support

Our service and support offerings are designed to be your smart alternative to the "double-consonant" electronics superstores of the world. Why do homeowners, CEO's, audio video enthusiasts and active families with crashing computers all agree we are better?

  • When you purchase from us, we come to your home, install it, program it, and spend the time to teach you how to use it
  • When you have a simple question, a complex service request, or anything in between, we answer the phone and if necessary, we will come to your home or office to resolve it
  • We have the most courteous, professional, articulate and patient consultants and technicians available anywhere
  • In many cases, we can offer same-day service
  • Our prices are just as good if not even better than the 'others'
  • Our consultants are factory-trained industry experts, who enjoy helping our customers
  • We can answer all of your questions
  • Our hourly fees are fair, reasonable and among some of the lowest in the industry

Here are some of the common service and support tasks we can provide:

  • Addition of telephone, TV, and computer wiring and jacks
  • Home theater setup
  • Audio system upgrades
  • Speaker and volume control installation and hookup
  • HDTV delivery and setup - CRT, LCD, plasma, front & rear projection, screens
  • DVD player setup
  • Standby power supplies, battery backups and surge suppression
  • Custom rack systems installation
  • Custom cabling and interconnects for components
  • Universal all-in-one remote control programming
  • Wired or wireless PC networks
  • DSL or cable modem configuration
  • Installation and setup of routers and switches
  • Firewall installation ad setup
  • Virus removal and anti-virus protection setup

Professional service and support rates start at only $145 for an in-home service call including the first full hour on-site, and then only $50 per half hour for additional time charged in half hour increments. For an estimate on your present needs, please click here or call 904.224.1112.